Privacy Policy

Effective Date: August 31, 2025

Collective Counseling and Consultation LLC — Brookfield, WI
At Collective Counseling & Consultation, LLC, your privacy is our priority. We are dedicated to safeguarding your personal information and maintaining its confidentiality. This policy details how we collect, use, and protect the data you share through our website: www.collectivewi.com.

1. Information We Collect

Personal details such as your name, email address, and phone number (when provided via forms)
Any additional information you include in your message
Limited technical data like IP address and browser type (collected through cookies or analytics)

Please avoid submitting sensitive medical or mental health information through our website forms.
2. How We Use Your Information

To respond to inquiries sent via our contact form
To coordinate care and scheduling when you request our services
To send appointment reminders and follow-ups via email or text, if you have consented
To enhance website functionality and the user experience

Your information will never be sold or rented to third parties.
3. SMS/Text Messaging Privacy

If you provide your mobile number, you may receive texts regarding appointments, scheduling, or care coordination
No marketing or promotional texts will be sent
Message and data rates may apply; message frequency may vary
Reply STOP to unsubscribe or HELP for assistance
Your phone number will not be shared with third parties for marketing purposes

4. Cookies and Analytics
Our website may use cookies and third-party services like Google Analytics to analyze visitor interactions. All such data is anonymized and used solely to improve site performance and user experience.
5. Data Security
We implement measures such as encryption and restricted access to safeguard your personal information. Only authorized staff may access your data. However, given the nature of the internet, absolute security cannot be guaranteed.
6. Third-Party Links
Our site may contain links to external platforms, including our client portal (SimplePractice). We are not responsible for the privacy practices or content of those third-party websites.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of text or email communications. To make requests, please contact us:

Phone: (414) 367-9155
Email: info@collectivewi.com
Address: 15400 W Capitol Dr, Suite 105, Brookfield, WI 53005

8. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted here with a new effective date.